Terms of service

1. Who these terms are between

These terms apply to sales by World Supply Express LLC, a New Jersey limited liability company in Leonia, Bergen County ("we", "us"), to a business buyer ("you"). They apply to every quote, order and delivery unless we have separately agreed something different with you in writing.

2. Wholesale only

We sell for resale. To buy from us you must be a business buying to inventory: a card or hobby shop, game store, comic or toy retailer, arcade or kiosk operator, show or flea market vendor, or an online reseller.

We do not sell to the general public, we do not sell single packs or singles, and we do not take personal orders. Every order is a box, a case or a pallet.

You confirm that you are buying for resale and that you are authorised to place orders for the business you name.

3. Quotes are quotes

Prices we give you are quotes for a specific product, a specific quantity and a specific moment. Nothing on this website is a price list or an offer to sell, and product listed here is described generally, not held in guaranteed stock.

A quote is valid only for as long as we say it is, and it is subject to the product still being available when you accept. This market moves; a price from last week is not a price.

4. How an order becomes an order

Nothing is binding on either of us until we send you a written confirmation setting out the products, quantities, price, and whether it is pickup or freight. That confirmation is the order. Text and email both count as writing.

We do not take payment before that confirmation exists, and you should not send any.

5. Allocation

Hyped releases are limited at every level of the supply chain, including ours. We may not be able to fill a confirmed quantity if our own allocation is cut, and if that happens we will tell you promptly and offer you the reduced quantity, a named alternative, or a full refund of anything you have already paid for the part we cannot supply.

Getting a want list in early helps. Naming a second choice helps more. We fill in the order requests came in, and we will not quietly substitute product you did not agree to.

6. Payment

Payment is due on confirmation of the order, before pickup or before we release goods to a carrier. Orders are not held or reserved without payment.

Prices are exclusive of sales tax. Where a valid resale certificate is on file, we will not charge sales tax on qualifying orders; where one is not, tax will be added as the law requires. Shipping and freight are quoted separately with the order.

7. Condition of goods

Sealed product is sold factory sealed, in the condition we received it from our source. We do not open, reseal, sort, weigh or search sealed product, and we do not represent anything about what is inside a sealed box beyond what the manufacturer states.

We do not knowingly deal in counterfeit or tampered goods. If we know something about a lot that you would want to know, you hear it before you buy, not after.

Outer cartons and shrink can pick up shelf and transit wear in normal distribution. If the cosmetic condition of the outer packaging matters for your customers, tell us before you order so we can tell you what a lot actually looks like.

8. Pickup, delivery and freight

Pickup in Leonia is by appointment only. Local delivery around North Jersey and freight further out are quoted per order. Delivery and freight dates are our good-faith estimates, not guarantees, and we are not responsible for a carrier's delays.

Title and risk of loss pass to you when the goods are handed to you at pickup, or when they are handed to the carrier for shipment. We recommend you insure freight shipments.

9. Shortages, damage and claims

Check your order when you receive it. If a case is short, damaged in transit, or is not what the confirmation said, contact us promptly with photographs of the outer carton, the packing and the goods, and we will work it out with you or the carrier.

Claims raised after the window below, or after sealed product has been opened, cannot be verified and cannot be honoured.

10. Returns

Wholesale sales are final. Because value in this category depends on product being untouched and unsearched, we cannot accept returns of sealed product once it has left our hands.

That does not limit section 9. If we shipped the wrong thing, shorted you, or sent something damaged, we fix it.

11. Trademarks

Brand and product names appear on our site and in our quotes only to describe goods we stock. They belong to their respective owners. We are not an authorised dealer, agent or licensee of any manufacturer, and we do not claim any endorsement, sponsorship or affiliation.

12. Your resale

Once goods are yours, how you price and sell them is your business. You are responsible for your own licences, sales tax collection, consumer-facing terms and compliance with any platform rules you sell under. Please do not describe yourself as an authorised distributor of anything on the strength of buying from us.

13. Limits on our liability

Our responsibility for any order is limited to the amount you paid us for that order. We are not liable for lost profits, lost resale value, market movement, missed events, or other indirect or consequential losses. Neither of us is liable for delays caused by events outside our reasonable control.

Nothing here excludes any liability that cannot lawfully be excluded.

14. Governing law

These terms are governed by the laws of the State of New Jersey, and any dispute belongs in the state or federal courts serving Bergen County, New Jersey.

15. Changes

We may update these terms. The version in force for your order is the version published when we sent your order confirmation, and the date at the top of this page tells you which that is.

16. Talk to us

If something here does not fit how you buy, say so before you order rather than after. Call (201) 414-3390 or email samuel.lee@worldsupplyexpress.com.